So often corporate communication is just the bland facts with absolutely no emotional pull (OK, fear or a sense of obligation, maybe ). Seriously, workplace communication is usually pretty uninspiring. In fact when you talk about emotion in the work place the room empties. Why are we so uncomfortable with emotion at work when we’re such emotional beings? I’m not talking soppy emotions (work’s definitely not the place for those unless you write romance novels).

There are so many emotions that you should WANT in the workplace. Truly engaged employees are emotionally engaged. Truly engaged clients are emotionally engaged. These emotions include appreciation, feeling valued, feeling you can and do contribute meaningfully, feeling you’re part of something that’s making a difference, trust, respect, and many more. Organizations should be wanting to inspire those emotions because they get so much more from people when they do, and in turn those people get so much more from their work.