Our presentation at the HRMA conference in Victoria was a lot of fun. HR people are great at getting totally engaged in the discussion. What was interesting was the common question that came up in this presentation and the one we did the previous week for the Federated Press conference: Should you have a homogenous [...]

I was completely blown away by a story a friend of mine shared. Just to give you a bit of background, she holds a senior management position for a global hotel chain and works in one of their local properties. You can imagine how hard the tourism industry has been hit with the state of [...]

In the workplace, people want to know their managers know who there are. Here’ a true story. My 15 year old son Aaron is now a proud employee of McDonald’s (he says we’re disloyal if we eat out anywhere else). He loves it.  Gets great feedback. Is called in for extra shifts. Loves the people [...]