We teach about not making assumptions about what people know, or their need to know - and then we fall into the same trap ourselves from time to time. Goes to show how easy it is to assume. In particular, I’m thinking about how easy it is to assume that employees know what the internal [...]

I was chatting to a colleague who is in the market for a new opportunity. He’s interviewing with a company who’s captured his attention. He goes through the interview; the job looks good, they are interested in him, but ultimately he leaves unimpressed and crosses them off the list. Why? The big turn off was [...]

Yesterday, Catherine and I were comparing notes from our own recruitment experiences. It came out of a discussion about "first impressions" as a new recruit. As it happens, they matter, unless the experiences that follow don’t line up. If you want a new recruit jazzed and talking to their friends about you right out of [...]